What Exactly Does Your House Help Wants?

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So What exactly does your house help want? When most employers talk about their house help, they focus on performance — how well she cleans, cooks, or handles the children. But have you ever paused to think about what your house help actually needs to do her job well?

At House Girls Village & Bureau, we’ve interacted with hundreds of domestic workers and families across Nairobi — from Kilimani, Lavington, Westlands, Kileleshwa, Hurlingham, Ngong Road, Karen, Muthaiga, Runda, Kiambu Road, and many other estates. One truth always stands out: a happy, supported house help is a productive and loyal one.

Below, we’ll explore the key things your house help truly needs — beyond her monthly salary — to work with dignity, confidence, and dedication.

🌼 1. Respect and Dignity
🍲 2. Proper Meals and Rest
🛏️ 3. A Clean and Private Sleeping Space
💰 4. Fair Pay and On-Time Salary
🗣️ 5. Clear Communication and Guidance
🎓 6. Training and Mentorship
❤️ 7. Emotional Support and Understanding
👗 8. Proper Uniforms and Personal Items
🩺 9. Healthcare and Basic Medical Care
🕊️ 10. A Sense of Belonging
Work with agency that ensure every worker is:
✅ Verified and vetted (with background checks)
✅ Trained in modern housekeeping
✅ Matched according to your family’s needs
✅ Supported with mentorship for lasting employment
So What exactly does your house help want?
So What exactly does your house help want?

This is the foundation of everything. Your house help is not just “the girl in the house” — she’s a human being who deserves respect. A simple “thank you,” a kind tone, or calling her by her name can go a long way.

Many house helps leave jobs not because of low pay, but because they feel undervalued or disrespected. Treating her like part of your household builds trust and makes her more willing to give her best.

💬 Remember: when your house help feels respected, she becomes your home’s strongest support.

Your house help cannot function well on an empty stomach or without rest. She’s human — cleaning, cooking, and managing chores all day takes energy.

Ensure she has three proper meals a day and a fair resting schedule. Even if she lives in your home, create clear boundaries for her working hours. Overworking leads to burnout and mistakes.

Allow her to rest properly, especially on Sundays or a chosen day off. A refreshed worker is a motivated worker.

You don’t need a fancy setup, but a clean, safe, and private sleeping space matters. Many house helps sleep in cramped corners or kitchens — something that lowers morale.

Providing a small room, a neat bed, and some personal privacy gives her dignity and helps her rest better. When she feels cared for, she’ll take even better care of your home.

A fair salary motivates, but timely payment sustains trust. If you agreed to pay her KSh 12,000 or KSh 15,000 monthly, make sure it’s always ready when due.

Remember, most domestic workers send money home to support their families. Delays can cause real hardship and stress. Paying on time shows reliability and respect for her work.

At House Girls Village & Bureau, we help families determine fair, market-based wages depending on skills, experience, and duties — ensuring both sides feel valued.

Confusion breeds frustration. Be clear about your expectations — daily duties, routines, how to handle children, or meal preferences. Avoid assuming she “should know.”

When correcting mistakes, be calm and constructive. Yelling only breeds fear. Praise her when she does things right — it encourages consistency.

If communication is a challenge due to language barriers, we recommend gentle teaching or asking us for a bilingual house help who fits your household better.

Even the most experienced domestic workers benefit from training. Not every house help knows modern cleaning products, safety measures, or child development basics.

That’s where House Girls Village & Bureau steps in. We don’t just place workers — we vet, train, and mentor them in:

  • Housekeeping standards

  • Child care and baby handling

  • Communication and hygiene

  • Basic cooking and meal planning

  • Safety and emergency response

When you hire through us, you get a worker who’s already skilled and ready to fit into your lifestyle with ease.

Domestic work can be emotionally draining — especially for young women far from home. Listen when she’s unwell, sad, or anxious. Simple empathy creates a positive environment.

If she’s grieving or has family issues, a few kind words or a day off to handle personal matters shows humanity. In return, she’ll serve you more loyally.

Provide her with a few uniforms, comfortable shoes, and basic toiletries. These small gestures show care and promote hygiene.

If possible, guide her on grooming — neat appearance reflects both her and your household. At House Girls Village, we often advise families to help their workers maintain decency and confidence.

Sometimes house helps ignore illnesses because they fear losing their job. Encourage her to speak up if she feels unwell.

If she’s your live-in worker, offer access to basic healthcare or allow her to visit a clinic when necessary. Healthy workers reduce risks in the household and improve productivity.

We always remind employers: a sick worker can’t serve you well — compassion benefits both sides.

Lastly, every worker needs to feel part of something. A small Christmas gift, birthday mention, or including her in family meals occasionally makes a world of difference.

When a house help feels appreciated, she’ll stay longer, work better, and protect your home like her own. That’s what every home deserves.

At House Girls Village & Bureau, we believe every successful home depends on trust, respect, and professionalism — both from the employer and the domestic worker.

We’re proud to be Nairobi’s most reliable and affordable house help agency, serving Kilimani, Lavington, Kileleshwa, Westlands, Hurlingham, Ngong Road, Karen, Runda, Muthaiga, Kiambu Road, and many other estates across Nairobi and its surroundings.

When you partner with us, you’re not just hiring help — you’re gaining peace of mind.

💬 In Summary

Your house help doesn’t just need a paycheck — she needs respect, structure, and support. When you provide those things, you’re not just improving her life — you’re transforming your home environment too.

Because truly, “Your Home Deserves Better.”

And at House Girls Village & Bureau, that’s exactly what we offer — better-trained, trusted, and professional house helps for all Nairobi homes.

📞 Contact Us Today
House Girls Village & Bureau – Nairobi’s Trusted Domestic Workers Agency
📞 Call: 0726 699 446
💬 WhatsApp: 0112 699 446
📧 Email: housegirlsvillage@gmail.com
🌐 Visit: housegirlsvillage.blogspot.com


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Location: Kilimani, Nairobi, Kenya

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